1.We only accept PayPal payments from Verified Buyers with PayPal Confirmed Address 2.We are required by law to collect sales tax for California buyer 3.If you have any question about payment,please contact us first. We Ship from CA ,KY or NJ,its depends on your location. We ship within 3 working day after payment received from Monday to Friday,except for Saturdays, Sundays and Holidays. Returns and exchanges are accepted within 14 days of the receipt of the merchandise. A full refund or exchange will be given if the merchandise is found to be damaged, defective, or not as described in the auction. Returns for any other reason will get a refund minus the cost that was incurred by TUFFmailers to ship the item. Please contact us before you return. 1、Any problem please do not open case,dispute and left negative feedback,please just feel free to contact us through Ebay message.We will try our best to reply your question within 24 hours. 2、If you are satisfied with our products, kindly leave positive feedback with full stars for us. 3、Please understand that we are closed during weekends or holidays, so there might be little delay during weekends or holidays, we will try our best to reply all emails in the next business day,we hope you can understand. All rights reserved.